Shipping & Refund Policy
Shipping
All orders are shipped from Australia.
Australia
- Free standard shipping on all orders.
- Orders are processed within 1–2 business days.
- Estimated delivery time: 2–6 business days.
International
- International shipping is available upon request.
- Please contact us via email or DM for further details.
Local Pick-Up
- To arrange a pick-up, please contact us via email or Instagram.
Once your order has been shipped, you will receive a confirmation email with tracking information.
Refund Policy
We accept returns on full-priced items within 7 days of delivery.
To be eligible for a return, your item must be:
- Unworn and unused
- In its original condition
- With tags attached
- In the original packaging
To start a return, please contact us via email or DM. If your return is accepted, we will provide instructions on how to send your item back.
Items sent back without first requesting a return will not be accepted.
Damages & Issues
Please inspect your order upon reception.
If the item is defective, damaged, or incorrect, contact us immediately so we can evaluate the issue and make it right.
Refunds
Once we receive and inspect your return, we will notify you of the approval status.
If approved, your refund will be processed to your original payment method.
Please note it may take some time for your bank or credit card provider to process the refund.
Shipping costs are non-refundable.
Customers are responsible for return shipping costs unless the item is faulty.
Exchanges
We do not offer direct exchanges. The fastest way to ensure you get what you want is to return the item and place a new order.